What to do if your rental gets sandblasted near Reykjavík: documentation, photos, and next steps

March 5, 2026 · Travel Tips

photographer: real_ jansen : https://jansenaphotography.mypixieset.com/

Stay Calm and Document Everything

Finding your rental sandblasted by sudden wind and sand near Reykjavík can be stressful. The most important first step is to stay calm and start documenting right away. A clear record will help with insurance and repair.

1. Take Clear Photos and Videos

  • Capture damage from multiple angles: front, sides, rear and roof.
  • Include close-ups of chipped paint, scratches, and any cracked windows.
  • Record a quick video describing location, time, and weather conditions.

2. Note the Details

  • Write down the exact location (GPS or nearest landmark).
  • Record the date and time, and note any eyewitnesses or nearby construction.
  • Keep rental agreement, insurance papers and driver’s license handy.

3. Contact the Rental Company

  • Call the roadside assistance number—many agencies respond quickly in the Reykjavík area.
  • Follow their instructions: they may send a tow truck or direct you to an approved garage.
  • Request written confirmation of your call and any reference numbers.

4. File an Insurance Claim

  • Submit your photos and notes through the rental company’s portal or by email.
  • Keep copies of all communications for your records.
  • Ask about excess fees and whether your credit card coverage applies.

5. Repair and Next Steps

  • If repairs take a few hours, ask about a replacement vehicle or shuttle service.
  • Verify that the garage you’re sent to is authorized by your rental insurer.
  • Once done, double-check the condition report before signing off.

Plan Your Iceland Adventure Around the Unexpected

Weather in southern Iceland can be unpredictable. To minimize surprises:

  • When to go: Late spring through early autumn (May–September) offers milder winds and longer daylight.
  • What to pack: Sturdy sunglasses, a microfiber cloth for your windshield, gloves and a wind-resistant jacket.
  • How long to stay: A 5–7 day road trip gives you leeway for delays and adds a day or two to explore the Westfjords or the Golden Circle.

Recover in Comfort with Ourhotels.is

After navigating the rental claim process, unwind in one of our charming inns. Stay close to Reykjavík at Hvítá Inn by Borgarnes for riverside views, or head north to Ísafjörður Inn in the Westfjords for fjord-side serenity. Ourhotels.is offers airy rooms, hearty breakfasts, and flexible cancellation should your plans shift.

Ready to book your stress-free stay? Visit Ourhotels.is now to secure your room and make the most of your Iceland journey—even when the unexpected happens.