How to handle the ‘cleaning attendant’ confidently—what they expect and why it matters
Discover how a little courtesy goes a long way at Ourhotels.is properties in Westfjords and West Iceland. By clearing your surfaces, using…
Ourhotels Iceland
Real Iceland stays, owned by locals.
Experience the start of the midnight sun, see puffins return, and spot whales in the ocean.
10,154
guests welcomed in the last 365 days
4.4 ★
across 461 reviews
“Staff did it without any additional fee or questions. Not ev......”
— Max
“Tiny rooms but all fine and functional. Kitchen downstairs h......”
— Natasha
“What a beautiful setting for an inn. Breakfast was plentiful......”
— Ky
Book direct
Why come to us first
Direct contact. Local owners. Icelandic customer service.
Breakfast included
Easy Check In
Comfortable rooms
Free WIFI
The four
See all four →
Our hotels.
Four small properties across West Iceland, the Snæfellsnes peninsula, and the Westfjords. Pick one, or string them together for a longer trip.
Plan your trip
All travel tips →
Honest notes from people who live here.
Driving, weather, and what to actually do — written by the team, updated when things change.
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Why the Westfjords Offer a Unique Iceland Experience
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What guests say
The plain truth from past stays.
Pulled from verified bookings across all four properties. We do not edit the bad ones.
4.4
/5
★★★★☆
461 verified reviews
★★★★★
“Staff did it without any additional fee or questions. Not everybody will do it. Thanks a lot.”
★★★★★
★★★★★
“Our room was big and well cared with a nice paint. The bathroom was beautiful and comfortable.”
★★★★★
“Tiny rooms but all fine and functional. Kitchen downstairs has coffee, tea, snacks all day long.”
★★★★★
“What a beautiful setting for an inn. Breakfast was plentiful, the rooms very comfortable.”
Side by side
See all four →
Compare the four.
Rooms, pets, parking, breakfast, hot tub, and how long the drive is from Reykjavík.
| The Hvítá Inn by Ourhotels BORGARBYGGð | Hvítá Trucks by Ourhotels BORGARBYGGð | The Ísafjörður Inn by Ourhotels ÍSAFJöRðUR | The Stykkishólmur Inn by Ourhotels STYKKISHóLMUR | |
|---|---|---|---|---|
| BEST FOR | Nature lovers, aurora hunters, countryside explorers | Adventurous families, unique stay seekers, nature enthusiasts | Westfjords explorers, town walkers, independent travelers | Snæfellsnes road-trippers, art lovers, puffin watchers |
| VIBE | Relaxed, comfortable, traditional countryside | Playful, adventurous, unique, compact | Simple, practical, urban base | Artistic, vibrant, unique, town-centric |
| ROOMS | 26 | 6 | 8 | 12 |
| DRIVE FROM KEF AIRPORT | ~1.5 hours | ~1.5 hours | ~5-6 hours | ~2 hours |
| WHAT'S NEARBY | Hvítá river, Borgarfjörður nature, on-site restaurant | Nature, outdoor scenery, Hvítá Inn restaurant | Ísafjörður town, harbour, shops, restaurants | Stykkishólmur town, harbour, puffin spotting |
| BREAKFAST | 07:00–09:00 | 07:00–09:00 | 07:00–09:00 | 07:30–09:30 |
Honest answers
Ask a question →
Questions we get a lot.
Plain answers. If yours isn't here, the phone number is at the top.
How can I book a room at your hotels?
You can book a room directly through our official website or via various online travel agencies. For the best rates and availability, we recommend booking directly.
What is your cancellation policy?
Our cancellation policy varies depending on the rate plan and the booking channel. Please refer to the specific terms and conditions provided during your booking process or on your booking confirmation. Generally, free cancellation is available up to a certain number of days before arrival.
Can I modify my reservation after booking?
Modifications to your reservation are subject to the terms and conditions of your original booking. For direct bookings, please contact us directly. For bookings made through online travel agencies, you may need to contact them directly to make changes.
What are your standard check-in and check-out times?
Standard check-in time is 15:00 (3:00 PM). Standard check-out time is 11:00 (11:00 AM).
Can I request an early check-in or late check-out?
Early check-in and late check-out requests are subject to availability and may incur an additional fee. Please contact the specific hotel property directly in advance to inquire about these options.
Is breakfast included in the room rate?
Whether breakfast is included depends on your specific room rate and booking package. Please check your booking confirmation or the details provided during the reservation process. Breakfast is typically served buffet-style.
What are the breakfast hours?
Breakfast is generally served from 07:00 (7:00 AM) to 10:00 (10:00 AM) daily. Please confirm specific times upon arrival at your chosen property.
Do you offer Wi-Fi access?
Yes, complimentary Wi-Fi access is available in all rooms and public areas at all our properties.
What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, and American Express. Payment is typically processed upon arrival or departure, depending on your booking terms.
Can I get an invoice for my stay?
Yes, a detailed invoice for your stay can be provided upon check-out. Please request it at the reception desk.
Do you cater to specific dietary needs for breakfast?
We strive to accommodate various dietary needs, such as vegetarian, vegan, gluten-free, or allergies. Please inform the hotel staff in advance of your arrival, or at check-in, so we can make appropriate arrangements.
Do you have accessible rooms or facilities for guests with disabilities?
Some of our properties offer accessible rooms or facilities. Please contact the specific hotel property directly before booking to discuss your requirements and ensure we can meet your needs.
Where can I find information about weather and road conditions in Iceland?
For up-to-date information on weather, please visit the Icelandic Met Office website (vedur.is). For real-time road conditions, including closures and warnings, check road.is (The Icelandic Road and Coastal Administration).
How can I contact the hotel group directly?
You can contact our central reservations or administration team via email at info@ourhotels.is or by phone at +354 123 4567.
What should I pack for a trip to Iceland?
We recommend packing layers of warm clothing, including waterproof and windproof outerwear, sturdy walking shoes, a hat, gloves, and a scarf, regardless of the season. Don’t forget a swimsuit for hot springs and a camera!
Is there a minimum age requirement to check in?
Guests must be at least 18 years old to check in to our hotels, unless accompanied by an adult.
Are pets allowed at your hotels?
Our general policy does not permit pets. However, service animals may be allowed with prior arrangement. Please contact the specific hotel property directly to inquire.
Do you offer laundry facilities?
Laundry facilities are not available at all properties. Please inquire directly with your chosen hotel if this service is important for your stay.