Real Iceland stays, owned by locals.

Standard check-in time is 15:00 (3:00 PM). Standard check-out time is 11:00 (11:00 AM).

Early check-in and late check-out requests are subject to availability and may incur an additional fee. To arrange this, please contact the hotel reception directly on your day of arrival or departure.

Breakfast inclusion depends on your specific room rate or package. Please check your booking confirmation for details. If not included, breakfast is usually available for an additional charge.

Breakfast is typically served from 07:00 AM to 10:00 AM daily. Please confirm exact times with the hotel upon arrival, as they may vary slightly by property or season.

Yes, we strive to accommodate various dietary needs, including vegetarian, vegan, gluten-free, and lactose-free options. Please inform the hotel in advance of your arrival about any specific dietary requirements.

Yes, complimentary high-speed Wi-Fi is available in all guest rooms and public areas at all our properties.

Upon arrival, you will receive information regarding the Wi-Fi network name and password. This information is typically provided at the reception desk or in your room.

We accept major credit cards, including Visa, MasterCard, and American Express. Cash payments in Icelandic Króna (ISK) are also accepted at the reception desk.

Payment is typically processed upon arrival or departure, depending on your booking terms. Some special offers or non-refundable rates may require pre-payment at the time of booking.

Yes, a detailed invoice for your stay can be provided upon request at the reception desk during check-out or by contacting us after your departure.

While our primary food service is breakfast, we are happy to assist with information regarding local restaurants that cater to specific dietary needs. Please inform our staff of any requirements, and we will do our best to help.

Accessibility features vary by property. We recommend contacting the specific hotel directly before booking to inquire about accessible room availability and facilities that meet your needs.

You can find detailed directions to each of our properties on their respective pages on our official website. We also recommend using GPS navigation apps like Google Maps by searching for the hotel name.

Yes, complimentary on-site or nearby parking is available at all our hotel properties. Specific parking arrangements may vary, but free parking is always provided for guests.

For up-to-date weather forecasts, please visit vedur.is. For real-time road conditions and closures, especially important during winter, check road.is.

You can find contact details for our central reservations and each individual hotel on our official website. This includes phone numbers and email addresses for inquiries and assistance.

Icelandic weather can be unpredictable. We recommend packing:

• Layers of clothing: including thermal base layers, a fleece or wool mid-layer.
• Waterproof and windproof outer shell: jacket and trousers.
• Sturdy, waterproof walking shoes or hiking boots.
• Warm hat, gloves, and scarf.
• Swimsuit (for hot springs/pools).
• Adapter for European two-pin plugs (Type F).

Our hotels generally do not permit pets, with the exception of certified service animals. Please contact the specific hotel directly in advance if you plan to travel with a service animal.

Yes, luggage storage is available at the reception desk for guests who arrive before check-in or wish to explore after check-out. Please inquire with the front desk staff upon arrival or departure.

Availability of restaurants and bars varies by property. While all properties offer breakfast, some may have additional dining options or a bar. Please check the individual hotel’s page on our website for specific facilities.

Each of our hotels is uniquely located near various Icelandic attractions. We recommend checking the individual hotel’s page on our website or speaking with our reception staff upon arrival for personalized recommendations on local sights, activities, and dining options.

Laundry services are not typically offered directly by our hotels. However, our reception staff can provide information on nearby laundromats or dry cleaning services if available in the area.